Th18 Privacy Policy
Your Privacy Protection Is Our Priority
Th18 is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. By using this platform, you agree to the privacy practices described in this policy.
Information Collected
To deliver quality services, th18 collects the following types of information:
- Account Information: Your name, email address, phone number, and other registration details you provide.
- Device & Browser Information: Technical data such as IP address, device type, operating system, browser type, and internet connection details to ensure system compatibility.
- Payment Information: Transaction records and payment preferences processed in Malaysian Ringgit (MYR).
- Cookies & Tracking Technologies: To improve navigation and user experience, as well as for analytics and marketing purposes.
- Usage Data: Your activity on the platform, including games played, time spent, and other interactions.
Purpose of Data Use
The information collected is used to:
- Managing and delivering platform services efficiently.
- Ensuring account security and preventing fraud.
- Analysing platform usage to improve functionality and the overall user experience.
- Complying with applicable legal and regulatory requirements.
- Sending important communications related to your account and our services.
Cookies and Tracking
Th18 uses cookies to ensure optimal website performance and to save your preferences. Cookies also help us understand user behaviour and streamline platform functionality.
You can manage cookie usage through your browser settings, though this may affect certain platform features that rely on cookies.
Data Storage and Security
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. Only trained personnel with authorised access may handle users' personal information, and they are bound by strict confidentiality obligations.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal requirements.
Sharing Information with Third Parties
Th18 will not sell your personal information to third parties. However, we may share data with trusted partners for payment processing, data analytics, or legal compliance purposes, provided they adhere to equivalent privacy standards and maintain data confidentiality.
User Rights Regarding Data
- Access: You have the right to know what information we hold about you.
- Correction: You can update or correct your personal information at any time.
- Deletion: You may request the deletion of your personal information, subject to applicable legal and operational requirements of the platform.
- Withdrawal of Consent: You have the right to withdraw your consent to data use at any time.
To exercise any of these rights, please contact our support team at [email protected] for further assistance.
Changes to the Privacy Policy
Th18 reserves the right to update this Privacy Policy from time to time in line with changes in technology, legislation, and best practices. Any significant changes will be communicated via a notification on the platform.
How to Contact Us
For any enquiries or complaints regarding data protection and privacy, please reach out to our customer support team at the following email address: